The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the CompetitionSteven SpearApril 12, 2010
Building Engaged Team Performance: Align Your Processes and People to Achieve Game-Changing Business ResultsDodd Starbird, Roland CavanaghSeptember 21, 2010
Quality Improvement Through Planned Experimentation 3/ERonald Moen, Thomas Nolan, Lloyd ProvostJune 26, 2012