CITATION

Keller, Paul. Six Sigma Demystified. US: McGraw-Hill Education, 2005.

Six Sigma Demystified

Authors:

Published:  2005

ISBN: 9780071469548 0071445447

Paul A. Keller is Vice President and Senior Consultant with Quality America. He has developed and implemented successful Six Sigma and quality improvement programs in service and manufacturing applications. He is the author of Six Sigma Deployment: A Guide for Implementing Six Sigma in Your Organization, providing a practical “how to” approach for management deployment of Six Sigma. He has written numerous articles and book chapters on quality improvement and Six Sigma methods, and has developed and led well-received training and consulting programs on Six Sigma and related topics to numerous clients in diverse industries, including Boeing, Dow Corning, Arris, Los Alamos National Labs, Parker Hannifan Fuel Products, Warner Lambert, University of Arizona, Bell Atlantic, Ford Motor Company, and many others.

Before launching Quality America's training and consulting business in 1992, Paul specialized in quality engineering in the masters program at the University of Arizona. He later served as a quality manager for a consumer goods manufacturer and as an SPC Director at an industrial products manufacturer. In these roles, he developed company-wide quality systems to meet the demands of a diverse customer base, including the automotive and aerospace industries. He is currently active in Six Sigma training and consulting through Quality America. Paul may be reached via e-mail at: