Juran's Quality Handbook: The Complete Guide to Performance Excellence 6/eJoseph Defeo, J.M. JuranMay 19, 2010
Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, and Flawless HealthcareJay ArthurFebruary 10, 2011
Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints ManagementBahadir Inozu, Dan Chauncey, Vickie Kamataris, Charles Mount, LLC NOVACESAugust 24, 2011
Proactive Purchasing in the Supply Chain: The Key to World-Class ProcurementDavid Burt, Sheila Petcavage, Richard PinkertonDecember 8, 2011
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