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The Knowledge Work Factory: Turning the Productivity Paradox into Value for Your Business Heitman, William F. January 4, 2019
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The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a TimeRobert MaurerOctober 11, 2012
The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior PerformanceJeffrey Liker, James K. FranzApril 19, 2011
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