Barbara Glanz, CSP, works with organizations that want to improve morale, retention, and service and with people who want to rediscover the joy in their work and in their lives. She is the author of CARE Packages for the Workplace: Dozens of Little Things You Can Do to Regenerate Spirit at Work (McGraw-Hill, 1996), The Creative Communicator (McGraw-Hill, 1998), Building Customer Loyalty (McGraw-Hill, 1994), and CARE Packages for the Home: Dozens of Ways to Regenerate Spirit Where You Live (Andrews McMeel, 1998).
As an internationally known speaker, trainer, and consultant who has a master's degree in adult education, Barbara lives and breathes her personal motto: “Spreading Contagious Enthusiasm.”™ Her focus areas are Regenerating Spirit in the Workplace, Building Customer and Employee Loyalty, Embracing Change, and Blending Work and Family, and she has presented on four continents and in 48 states.
More than just an exciting speaker, consultant, and author, Barbara has three additional “claims to fame.” Her great-grandfather laid the cornerstone where the four states come together (Page, Arizona, is named after him); she played the piano on the TV show “Talent Sprouts”; and she directed David Hasselhof of “Knight Rider” and “Baywatch” fame in his first high school play! Barbara divides her time between her home in Illinois and her writing retreat in Sarasota, Florida, which will soon become her permanent home. She is blessed with three wonderful children and two precious grandchildren, and she has a deep sense of mission about the importance of the work she does.
For more information, contact: Barbara Glanz Communications, Inc. E-mail: [email protected]
316 Handle with CARE: Motivating and Retaining Your Employees
Web site: www.barbaraglanz.com
(until September 2002)
4047 Howard Avenue Western Springs, IL 60558 Phone: 708-246-8594 Fax: 708-246-5123
(after September 2002)
6140 Midnight Pass Road, #802 Sarasota, FL 34242 Phone: 941-312-9169 Fax: 941-349-8209