Paul A. Argenti has taught management and corporate communication starting in 1977 at the Harvard Business School, from 1979-81 at the Columbia Business School, and since 1981 he has been a faculty member at Dartmouth's Tuck School of Business. Both The Wall Street Journal (2001) and US News & World Report (1994) have rated Professor Argenti's department number one in the nation. He has provided management and corporate communication consulting and training for over 75 corporations and nonprofit organizations in both the United States and abroad over the past 20 years. His clients cover a broad range—such as Goldman Sachs, Sony, and Martha Stewart. He has written over 75 case studies, and is the author of various articles for both academic and managerial journals. Professor Argenti also currently serves on the editorial board of Journal of Business Communication and is Associate Editor of Corporate Reputation Review.
Janis Forman (Ph.D) is the founder and director of the Management Communication Program at UCLA's Anderson Graduate School of Management. Professor Forman has been the communications faculty advisor for more than 100 Executive Program “Living Cases,” extended international strategic studies for multinational organizations such as Microsoft, Disney, Nestle, Intel, SGS-Thompson, Sun Microsystems, and Hewlett-Packard, and for start-up firms in Chile, France, Finland, Australia and the United States. The entrepreneurial program in which she teaches was ranked first internationally by the Financial Times in 2002. She was named the outstanding researcher by the Association for Business Communication, an award based on her entire publication record and its pivotal role in extending research in her discipline and in educating managers. A consultant to a wide variety of organizations, Dr. Forman has been a visiting professor at the Hong Kong University of Science and Technology and at Dartmouth's Tuck School of Business. She is president of Forman & Associates, a firm specializing in corporate and management communications.
Argenti and Forman are coauthors of “The Communication Advantage” (in The Expressive Organization, Oxford University Press, 2000), and featured as an outstanding article in management in The Financial Times Book of Management. They are currently studying best practices in corporate communication at Accenture, Dell, FedEx, Goldman Sachs, Johnson & Johnson, and Sears under a grant from the Council of Public Relations Firms. Please contact the authors with comments or queries: [email protected] or [email protected].