Juran's Quality Handbook: The Complete Guide to Performance Excellence 6/eJoseph Defeo, J.M. JuranMay 19, 2010
Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, and Flawless HealthcareJay ArthurFebruary 10, 2011
Manufacturing Planning and Control for Supply Chain ManagementF. Robert Jacobs, William Berry, D. Clay Whybark, Thomas VollmannMarch 29, 2011