The Next Evolution of Marketing: Connect with Your Customers by Marketing with MeaningBob GilbreathSeptember 3, 2009
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's BusinessSriram Dasu, Richard ChaseJune 26, 2013
The Power of Mandate: How Visionary Leaders Keep Their Organization Focused on What Matters Most Stawski, Scott June 28, 2019
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