The Next Evolution of Marketing: Connect with Your Customers by Marketing with MeaningBob GilbreathSeptember 3, 2009
Leading the High Energy Culture: What the Best CEOs Do to Create an Atmosphere Where Employees FlourishDavid CasulloFebruary 6, 2012
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's BusinessSriram Dasu, Richard ChaseJune 26, 2013
The Customer Culture Imperative: A Leader's Guide to Driving Superior PerformanceLinden Brown, Christopher BrownDecember 17, 2013
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