Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work EnvironmentLawrence Polsky, Antoine GerschelJune 7, 2011
Perfect Phrases for Project Management: Hundreds of Ready-to-Use Phrases for Delivering Results on Time and Under BudgetHelen S. Cooke, Karen TateJuly 25, 2012