Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and GamificationRajat PahariaMay 28, 2013
The Talent Equation: Big Data Lessons for Navigating the Skills Gap and Building a Competitive WorkforceMatt Ferguson, Lorin Hitt, Prasanna TambeOctober 23, 2013
The High Roller Experience: How Caesars and Other World-Class Companies Are Using Data to Create an Unforgettable Customer Experience Norton, David September 1, 2017
Data Driven: Harnessing Data and AI to Reinvent Customer Engagement Chavez, Tom , O’Hara, Chris , Vaidya, Vivek October 5, 2018
No Access
Full Access
