Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and GamificationRajat PahariaMay 28, 2013
The Crowdsourced Performance Review: How to Use the Power of Social Recognition to Transform Employee PerformanceEric MosleyMay 8, 2013
The High Roller Experience: How Caesars and Other World-Class Companies Are Using Data to Create an Unforgettable Customer Experience Norton, David September 1, 2017