Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work EnvironmentLawrence Polsky, Antoine GerschelJune 7, 2011
The Communication Clinic: 99 Proven Cures for the Most Common Business Mistakes Pachter, Barbara , Cowie, Denise December 16, 2016
Communication Rx: Transforming Healthcare Through Relationship-Centered Communication Chou, Calvin L. Cooley, Laura October 6, 2017
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