Practical Software Project Estimation: A Toolkit for Estimating Software Development Effort & DurationPeter Hill, International Software Benchmarking Standards GroupSeptember 10, 2010
Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, and Flawless HealthcareJay ArthurFebruary 10, 2011
Quality Improvement Through Planned Experimentation 3/ERonald Moen, Thomas Nolan, Lloyd ProvostJune 26, 2012
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