Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David MaxfieldMay 24, 2013
Selling Vision: The X-XY-Y Formula for Driving Results by Selling Change Schachter, Lou , Cheatham, Rick March 11, 2016
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