Dealing with People You Can't Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their WorstDr. Rick Brinkman, Dr. Rick KirschnerMay 23, 2012
The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your CustomersReza Soudagar, Vinay Iyer, Volker HildebrandSeptember 23, 2011
Influencer: The New Science of Leading Change, Second Edition (Paperback)Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan, Al SwitzlerApril 23, 2013
Blind Ambition: How to Envision Your Limitless Potential and Achieve the Success You Want Walsh, Patricia November 20, 2014