Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health SystemJoseph MichelliMay 3, 2011
IT's About Patient Care: Transforming Healthcare Information Technology the Cleveland Clinic Way Harris, C. Martin , Lazuta, Gene October 19, 2016
Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare Clapper, Craig , Merlino, James , Stockmeier, Carole November 9, 2018
The Good Doctor: What It Means, How to Become One, and How to Remain One Lee, Thomas H. November 15, 2019
The Engaged Caregiver: How to Build a Performance-Driven Workforce to Reduce Burnout and Transform Care Cabral, Joseph , Lee, Thomas H , Wright, Martin November 29, 2019
No Access
Full Access
