The Engaged Caregiver: How to Build a Performance-Driven Workforce to Reduce Burnout and Transform Care Cabral, Joseph , Lee, Thomas H , Wright, Martin November 29, 2019
The Good Doctor: What It Means, How to Become One, and How to Remain One Lee, Thomas H. November 15, 2019
Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare Clapper, Craig , Merlino, James , Stockmeier, Carole November 9, 2018
Fast Forward Investing: How to Profit from AI, Driverless Vehicles, Gene Editing, Robotics, and Other Technologies Reshaping Our Lives Markman, Jon November 2, 2018
ProvenCare: How to Deliver Value-Based Healthcare the Geisinger Way Steele, Glenn D. Feinberg, David T. November 3, 2017
The Antidote to Suffering: How Compassionate Connected Care Can Improve Safety, Quality, and Experience Dempsey, Christina November 3, 2017
Healthcare Information Technology Exam Guide for CHTS and CAHIMS Certifications McCormick, Kathleen A. Gugerty, Brian , Mattison, John E. September 15, 2017
From Here to Security: How Workplace Savings Can Keep America's Promise Reynolds, Robert L. September 8, 2017
IT's About Patient Care: Transforming Healthcare Information Technology the Cleveland Clinic Way Harris, C. Martin , Lazuta, Gene October 19, 2016
Innovation the Cleveland Clinic Way: Powering Transformation by Putting Ideas to Work Graham, Thomas January 8, 2016
Claiming Your Place at the Boardroom Table: The Essential Handbook for Excellence in Governance and Effective Directorship Bakewell , Thomas , Darazsdi , James October 13, 2014
Talent Selection and Onboarding Tool Kit: How to Find, Hire, and Develop the Best of the Best Lamont , Erika , Bruce , Anne July 7, 2014
Talent Assessment and Development Pocket Tool Kit: How to Get the Most out of Your Best People Hampel , Brenda , Bruce , Anne July 7, 2014
Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational TransformationKaren Martin, Mike OsterlingNovember 25, 2013
The Big Book of Team Coaching Games: Quick, Effective Activities to Energize, Motivate, and Guide Your Team to SuccessMary Scannell, Mike Mulvihill, Joanne SchlosserJune 26, 2013
Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and ProgramsJack Phillips, Victor Buzachero, Patti Phillips, Zack PhillipsApril 23, 2013
Global HR Competencies: Mastering Competitive Value from the Outside-InDave Ulrich, Wayne Brockbank, Jon Younger, Mike UlrichOctober 22, 2012
HR from the Outside In: Six Competencies for the Future of Human ResourcesDavid Ulrich, Jon Younger, Wayne Brockbank, Mike UlrichJuly 17, 2012
Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational PerformanceJack Phillips, Patti Phillips, Rebecca RayMarch 9, 2012
Hiring for Attitude: A Revolutionary Approach to Recruiting and Selecting People with Both Tremendous Skills and Superb AttitudeMark MurphyNovember 11, 2011
Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints ManagementBahadir Inozu, Dan Chauncey, Vickie Kamataris, Charles Mount, LLC NOVACESAugust 24, 2011
Perfect Phrases for New Employee Orientation and Onboarding: Hundreds of ready-to-use phrases to train and retain your top talentBrenda Hampel, Erika LamontJune 17, 2011
Solving Employee Performance Problems: How to Spot Problems Early, Take Appropriate Action, and Bring Out the Best in EveryoneAnne Bruce, Brenda Hampel, Erika LamontMay 26, 2011
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health SystemJoseph MichelliMay 3, 2011
Computing for Seniors QuickStepsMarty Matthews, Carole Matthews, Gary David Bouton, Bobbi SandbergApril 6, 2011
Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, and Flawless HealthcareJay ArthurFebruary 10, 2011
Building Engaged Team Performance: Align Your Processes and People to Achieve Game-Changing Business ResultsDodd Starbird, Roland CavanaghSeptember 21, 2010
Successful Onboarding: Strategies to Unlock Hidden Value Within Your OrganizationMark Stein, Lilith ChristiansenJune 21, 2010
The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the CompetitionSteven SpearApril 12, 2010
Where the Jobs Are Now: The Fastest-Growing Industries and How to Break Into ThemJoe WatsonDecember 23, 2009