Juran's Quality Handbook: The Complete Guide to Performance Excellence 6/eJoseph Defeo, J.M. JuranMay 19, 2010
The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the CompetitionSteven SpearApril 12, 2010
Building Engaged Team Performance: Align Your Processes and People to Achieve Game-Changing Business ResultsDodd Starbird, Roland CavanaghSeptember 21, 2010
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