Juran's Quality Handbook: The Complete Guide to Performance Excellence 6/eJoseph Defeo, J.M. JuranMay 19, 2010
Manufacturing Planning and Control for Supply Chain ManagementF. Robert Jacobs, William Berry, D. Clay Whybark, Thomas VollmannMarch 29, 2011
Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, and Flawless HealthcareJay ArthurFebruary 10, 2011
Quality Improvement Through Planned Experimentation 3/ERonald Moen, Thomas Nolan, Lloyd ProvostJune 26, 2012
Design for Operational Excellence: A Breakthrough Strategy for Business GrowthKevin J. DugganAugust 17, 2011
The Power of LEO: The Revolutionary Process for Achieving Extraordinary ResultsSubir ChowdhurySeptember 23, 2011
Proactive Purchasing in the Supply Chain: The Key to World-Class ProcurementDavid Burt, Sheila Petcavage, Richard PinkertonDecember 8, 2011