Juran's Quality Handbook: The Complete Guide to Performance Excellence 6/eJoseph Defeo, J.M. JuranMay 19, 2010
The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the CompetitionSteven SpearApril 12, 2010
Manufacturing Planning and Control for Supply Chain ManagementF. Robert Jacobs, William Berry, D. Clay Whybark, Thomas VollmannMarch 29, 2011
Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, and Flawless HealthcareJay ArthurFebruary 10, 2011
Building Engaged Team Performance: Align Your Processes and People to Achieve Game-Changing Business ResultsDodd Starbird, Roland CavanaghSeptember 21, 2010
Quality Improvement Through Planned Experimentation 3/ERonald Moen, Thomas Nolan, Lloyd ProvostJune 26, 2012
Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints ManagementBahadir Inozu, Dan Chauncey, Vickie Kamataris, Charles Mount, LLC NOVACESAugust 24, 2011
Building High Performance Government Through Lean Six Sigma: A Leader's Guide to Creating Speed, Agility, and EfficiencyMark Price, Walter Mores, Hundley M. ElliotteApril 22, 2011