Practical Software Project Estimation: A Toolkit for Estimating Software Development Effort & DurationPeter Hill, International Software Benchmarking Standards GroupSeptember 10, 2010
Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints ManagementBahadir Inozu, Dan Chauncey, Vickie Kamataris, Charles Mount, LLC NOVACESAugust 24, 2011