The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's BusinessSriram Dasu, Richard ChaseJune 26, 2013
The Disney Way: Harnessing the Management Secrets of Disney in Your Company, Third Edition Capodagli, Bill , Jackson, Lynn April 22, 2016
The Extraordinary Coach: How the Best Leaders Help Others GrowJohn Zenger, Kathleen StinnettMay 24, 2010
Get It Together: Ditch the Chaos, Do the Work, and Design your Success Berger, Lauren October 19, 2018
In Great Company: How to Spark Peak Performance By Creating an Emotionally Connected Workplace Carter, Louis February 15, 2019
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