Juran's Quality Handbook: The Complete Guide to Performance Excellence 6/eJoseph Defeo, J.M. JuranMay 19, 2010
Design for Operational Excellence: A Breakthrough Strategy for Business GrowthKevin J. DugganAugust 17, 2011
The Power of LEO: The Revolutionary Process for Achieving Extraordinary ResultsSubir ChowdhurySeptember 23, 2011
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