The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior PerformanceJeffrey Liker, James K. FranzApril 19, 2011
Design for Operational Excellence: A Breakthrough Strategy for Business GrowthKevin J. DugganAugust 17, 2011
The Power of LEO: The Revolutionary Process for Achieving Extraordinary ResultsSubir ChowdhurySeptember 23, 2011
The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions when the Stakes are HighSteven Dinkin, Barbara Filner, Lisa MaxwellNovember 20, 2012