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CITATION

Keller, Paul. Six Sigma Demystified. US: McGraw-Hill Education, 2005.

Six Sigma Demystified

Authors: Paul Keller

Published:  2005

ISBN: 9780071469548 0071445447
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  • Contents
  • Introduction
  • PART 1: PREPARING FOR DEPLOYMENT
  • CHAPTER 1: Deployment Strategy
  • What Is Six Sigma?
  • Differences between Six Sigma and TQM
  • Elements of a Successful Deployment
  • Chapter 1 Quiz
  • CHAPTER 2: Personnel Requirements
  • Developing a Training Plan
  • Training Needs Analysis
  • Champions
  • Black Belts
  • Green Belts
  • Chapter 2 Quiz
  • CHAPTER 3: Focusing the Deployment
  • Customer Focus
  • Project Selection
  • DMAIC Problem Solving
  • Chapter 3 Quiz
  • PART 1 Exam: Preparing for Deployment
  • PART 2: DMAIC METHODOLOGY
  • CHAPTER 4: Define Stage
  • Objectives
  • Project Definition
  • Top-Level Process Definition
  • Team Formation
  • Recommended Tools
  • Chapter 4 Quiz
  • CHAPTER 5: Measure Stage
  • Objectives
  • Process Definition
  • Metric Definition
  • Process Baseline Estimation
  • Measurement Systems Analysis
  • Recommended Tools
  • Chapter 5 Quiz
  • CHAPTER 6: Analyze Stage
  • Objectives
  • Value Stream Analysis
  • Analyzing Sources of Variation
  • Determining Process Drivers
  • Recommended Tools
  • Chapter 6 Quiz
  • CHAPTER 7: Improve Stage
  • Objectives
  • Defining the New Process
  • Assessing Benefits of Proposed Solution
  • Evaluating Process Failure Modes
  • Implementation and Verification
  • Recommended Tools
  • Chapter 7 Quiz
  • CHAPTER 8: Control Stage
  • Objectives
  • Standardize on the New Methods
  • Measure Bottom-Line Impact
  • Document Lessons Learned
  • Recommended Tools
  • Chapter 8 Quiz
  • PART 2 Exam: DMAIC Methodology
  • PART 3: SIX SIGMA TOOLS
  • Activity Network Diagram
  • Affinity Diagram
  • ANOVA
  • Autocorrelation Charts
  • Box-Whisker Chart
  • C Chart
  • Cause and Effect Diagram
  • Confidence Interval on Mean
  • Confidence Interval on Proportion
  • Contingency Tables
  • Contour Plot
  • Control Plans
  • Design of Experiments (DOE)
  • Desirability Function
  • Distributions
  • Equality of Variance Tests
  • Evolutionary Operation (EVOP)
  • EWMA Charts
  • F Test for Lack of Fit
  • F Test for Significance of Second-Order Terms
  • F Test for Surface Curvature
  • Factorial Designs
  • Failure Modes and Effects Analysis (FMEA)
  • Five S
  • Flowchart
  • Goodness of FIT Tests
  • Histogram
  • Hypothesis Testing on Mean of Two Samples
  • Individual-X and Moving Range Charts
  • Interaction Plots
  • Interrelationship Digraphs
  • Lean Methodology
  • Level Loading
  • Linearity Analysis
  • Matrix Diagrams
  • Multi-Vari Plots
  • Nominal Group Technique
  • Nonparametric Test on Equality of Means
  • Np Chart
  • P Chart
  • Pareto Chart
  • PERT Analysis
  • Priorification Matrix
  • Probability Plotting
  • Process Capability Index
  • Process Cycle Efficiency
  • Process Decision Program Charts
  • Process Maps
  • Process Performance Indices
  • Quality Function Deployment
  • R&R Studies
  • Regression Analysis
  • Residuals Analysis
  • Response Surface Analysis
  • Ridge Analysis
  • Run Test Rules
  • Scatter Diagrams
  • Screening Designs
  • SIPOC
  • Spaghetti Diagram
  • Statistical Process Control (SPC) Charts
  • Stem and Leaf Plot
  • Transformation
  • U Chart
  • Velocity
  • Work Breakdown Structure
  • X-Bar Chart
  • Appendices
  • 1. Area under the Standard Normal Curve
  • 2. Critical Values of the t Distribution
  • 3. Chi-Square Distribution
  • 4. F Distribution (α = 1%)
  • 5. F Distribution (α = 5%)
  • 6. Control Chart Constants
  • 7. Table of d2* Values
  • 8. Sigma Level to DPMO Conversion
  • 9. Estimating Sigma Using Long-Term DPMO (from Field Data)
  • Final Exam
  • Answers to Quizzes and Exams
  • Glossary
  • References
  • Index