CITRIX ACCESS SUITE 4 ADVANCED CONCEPTS | Official Guide

CITRIX ACCESS SUITE 4 ADVANCED CONCEPTS

Authors: Steve Kaplan and Andy Jones

Published: January 2006

eISBN: 9780071501743 0071501746 | ISBN: 9780072262933

Contents

Foreword

Acknowledgments

Introduction

Part I: An Introduction to Citrix Access Suite

1 Introduction to Citrix Access Suite and Components

The Citrix Access Suite

Citrix Access Gateway

Citrix Password Manager

Citrix NetScaler

2 Server Configuration Design and Recommendations

Hardware Configurations

Operating System Configurations

Teaming Network Interface Card Configurations

Multihoming Presentation Servers

3 Independent Management Architecture

IMA Components

Understanding Zones

Function of the Data Store in a Citrix Presentation Server Farm

Citrix Presentation Server Communication Bandwidth Requirements

4 Data Store Design and Recommendations

Data Store CPU Guidelines

The Data Store Requirements

Replicating a SQL Server 2000 Database

Implementing the Data Store in a Storage Area Network

Special Data Store Scenarios

5 Citrix Presentation Server 4.0 Deployment

Updates for Citrix Presentation Server

Remapping Server Drives

Manual Installation/Upgrade to MetaFrame Presentation Server

Rapid Deployment of Citrix Presentation Server

Installation of Administrative Tools

Program Neighborhood Agent as a Pass-through Client

Deployment of the Presentation Server Client for 32-Bit Windows

Deploying and Publishing of Program Neighborhood Agent or Program Neighborhood Client Windows Installer Packages Using Active Directory

6 Novell Directory Services Integration

Implementing NDS Support in Citrix Presentation Server

7 Advanced Access Control

Split Tunneling in Citrix Access Gateway

Mutual Trust List in End Point Analysis

Legacy CDA Compatibility

HTML Preview

Advanced Access Control CDA SDK Configuration Wizard Generation Feature

Making ICA File Modifications in Advanced Access Control 4.2

Manually Change Logon Agent and Server Config Web Sites

Third-party Files in End Point Analysis (EPA)

8 Password Manager

Deployment Models and Scenarios

Understanding the License Behavior of Citrix Password Manager 4.0 and Later on the Citrix Licensing Server

Importing MetaFrame Password Manager 2.5 Application Definitions into Citrix Password Manager 4.0

Identity Verification Question with Citrix Password Manager

Disabling the Default Identity Verification Question for Citrix Password Manager 4.0

Forcing Users to Complete the First-time-use Wizard

Hot Desktop Host Emulators Support

Implementing Per User File Synchronization

Integrating Citrix Password Manager with a Distributed File System

Limit the Number of Days to Keep Track of Deleted Credentials

Using Citrix Password Manager with Citrix Secure Access Manager 2.0

Using Profiles (Roaming, Mandatory, and Hybrid) with Citrix Password Manager

Using Redirected Application Data Folders and Citrix Password Manager

Best Practices with Citrix Password Manager and the Novell Client

Citrix Password Manager and Entrust Integration

Citrix Password Manager 4.1 Scalability and Performance

Determining Which File Share Synchronization Point the Citrix Password Manager 4.x Agent Will Use As the Central Credential Store

Increasing the Detection Time of Applications Without Window Titles

9 Conferencing Manager

Citrix Conferencing Manager Architecture and Scalability

Tuning Conferencing Manager Servers

Uninstalling Conferencing Manager

Troubleshooting Conference Manager

10 Security Issues and Guidelines

Securing Citrix Presentation Servers

Security Considerations for the Data Store

Securing Your Network Against Denial of Service (DoS) Attacks

Securing the Presentation Server Console

Secure Client Communication

Smart Card Deployment

Agent Security for Citrix Password Manager

Configuring Citrix Password Manager Administrative Access Without Being a Domain Administrator

Browser Security Considerations for Advanced Access Control

Part II: Access Suite: Administration, Maintenance, and Troubleshooting

11 Application Publishing and Deployment

Publishing Applications

12 Advanced Multimedia, CPU and Memory Optimization, and Virtual IP Addressing

Optimizing SpeedScreen Browser Acceleration

SpeedScreen Browser Acceleration Limitations and Known Issues

Media Formats Supported by SpeedScreen Multimedia Acceleration

SpeedScreen Multimedia Acceleration ini File Options

Recording Sound in a Citrix Presentation Server Session

Client Audio Mapping Virtual Driver

PDA Synchronization

Virtual IP

CPU Utilization Management

Virtual Memory Optimization

Multiple-monitor Enhancements

TWAIN Redirection Support

13 Printer Management

The Presentation Server Print Architecture

Printer Driver Replication

Optimizing Printer Creation

Presentation Server Client Printing Enhancements

Session Printers Policy

14 Farm Maintenance

Consolidating Multiple License Files

Cycle Booting Citrix Presentation Servers

Changing Farm Membership of Servers

Backup/Restore of the MSDE Database

Renaming a Citrix Presentation Server

Uninstalling Citrix Presentation Servers in Indirect Mode

The Citrix Presentation Server Console

Presentation Server Extension and Citrix Access Suite Console

Load Management Tips

Installation Management for Citrix Presentation Server

User Policies Best Practices

User-to-user Shadowing Best Practices

Enhanced Delegated Administration

Citrix Resource Management

Report Center in the Citrix Access Suite Console

Considerations with Network Manager for Citrix Presentation Server

Using VBScript and MetaFrameCOM to Add or Remove a User from a Published Application

15 Password Manager Administration

Accessing Logon Manager with a Disabled Tray Icon

Automatic Key Recovery

Configuring and Managing a Hot Desktop Environment

Configuring and Managing Self-service (Password Reset and Account Unlock)

How to Back-up and Restore the Citrix Password Manager Service

Citrix Password Manager—How to Migrate User Configurations from a Child Domain to a Parent Domain in an Active Directory Forest

How to Use a Single Synchronization Point for Multiple Domains That Have an Established Trust Between Them

Preventing Users from Disabling the Citrix Password Manager Agent

Setting the Citrix Password Manager Agent Launcher Delay

16 Tuning and Optimizations

Processor Scheduling

Disk Optimizations

Memory Optimizations

Network Optimizations

Server Optimizations

User Optimizations

Removing Unnecessary Features

ICA Priority Packet Tagging

Virtual Channel Priorities

ICA Data Transmission

Quality of Service Solutions

Summary

17 Presentation Server Troubleshooting

Troubleshooting IMA

Recovering from a Failed Installation

Resource Manager Troubleshooting Questions and Answers

Troubleshooting Novell Directory Services Integration

Collecting Citrix Technical Support Information

Troubleshooting Frequently Encountered Obstacles

Troubleshooting Tips, Error Messages, and Conditions

18 Troubleshooting the Other Access Suite Products

Citrix Policies Overview

Disable the Installation of GoToMeeting 2.0 into a User Profile on Presentation Server

Troubleshooting Access Gateway with Advanced Access Control

Registering .NET Framework if IIS Is Not Installed First

Verbose Scan Results for Citrix Advanced Access Control 4.2

Troubleshooting the Citrix Password Manager Service

19 Disaster Recovery Planning and Configuration

Overview

Configuring for Component Redundancy

Planning for Site Failover

Defining a Component Backup Plan

Conclusion

Part III: Appendices

A: Error Messages

IMA Error Codes

Presentation Server Event Log Error Messages

B: Registered Citrix Ports

Registered Citrix Ports

C: Files, Folder Locations, and Registry Entries for the Presentation Server Client for 32-bit Windows

Program Neighborhood Client Files

Web Client Package

Program Neighborhood Agent Package

D: Tested Hardware

Servers

Client Machines

TWAIN Testing

Client Peripheral Devices

For PDA Synchronization

Strong Authentication

Bi-directional Audio Devices

Wireless Network Interface Cards

Printers

Networking Devices

E: Citrix Presentation Server 4.0 for Microsoft Windows Server 2003 x64 Edition

Load Balancing Published Applications in a Mixed Environment

Using ActiveSync 4.0

Advantages of Windows Server 2003 x64 Edition and Citrix Presentation Server x64

Citrix Presentation Server x64 Scalability and Performance

Hardware

Index