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Transforming Infoglut! A Pragmatic Strategy for Oracle Enterprise Content Management
CITATION
MacMillan, Andy and
Huff, Brian
.
Transforming Infoglut! A Pragmatic Strategy for Oracle Enterprise Content Management
.
US
: McGraw-Hill Osborne Media, 2008.
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Transforming Infoglut! A Pragmatic Strategy for Oracle Enterprise Content Management
Authors:
Andy MacMillan
and
Brian Huff
Published:
December 2008
eISBN:
9780071602372 0071602372
|
ISBN:
9780071602365
Open eBook
Book Description
Table of Contents
Contents
Foreword
Acknowledgments
Indroduction
1 The State of Information Management
Information Management
Structured Content vs. Unstructured Content
Process Workers vs. Knowledge Workers
The Specific ECM Problem
The Unstructured Content Problem
Adding to the Problem
Why Do I Need ECM for Unstructured Content?
ECM Is Empowerment, Not Control
Centralized Policies for Decentralized Information
How You Should Use This Book
Takeaways
2 A Pragmatic ECM Architecture
Context Is King
The Content Life Cycle
Primary ECM Challenges
Taxonomy and Metadata
Findability
Accuracy
Security
Risk Reduction and Regulatory Compliance
Flexibility and Manageability
Usability
Reusability
Ecm Is an Initiative, Not an Application
The Solution: A Pragmatic ECM Strategy
Step 1: Create a Center of Excellence
Step 2: Assess Your Environment
Step 3: Consolidate Content into Strategic Repositories
Step 4: Federate Control to Tactical Repositories
Step 5: Secure Information Where It Lives
Step 6: Bring Information Management Strategies Together
Step 7: Plan for the Future
Takeaways
3 Assessing Your Environment
Putting Together a Team
Executive Steering Committee
ECM Program Management
ECM Project Implementation
Prepare for a Content Audit
Evaluating Your Content Repositories
Shared File Systems and FTP Servers
Digital Archives
Specialized Content Management Systems
Legacy Web Sites and Web Applications
Portals and Application Servers
Structured Data Repositories
Hosted Repositories and Online Communities
Implementing Your ECM Plan
Gather Business Requirements
Assess Existing Technology
Prepare a Cost-Benefit Analysis
Plan for the Future
Contribution vs. Consumption: A Trade-Off?
Encouraging User Adoption
Ability
Motivation
Takeaways
4 Strategic ECM Infrastructure and Middleware
The Three Types of ECM Solutions
Active Content Solutions
Oracle Universal Content Management
Transactional Content
Oracle Imaging and Process Management
Historical Content Management
Oracle Secure Files
Oracle Universal Online Archive
Oracle UCM and Secure Files
Using Strategic Ecm in the Enterprise
ECM as an Application
ECM as Infrastructure
ECM as Middleware
Strategic ECM Middleware Integrations
SOA Suite and Enterprise Service Buses
Business Process Execution Language
Oracle Open Web Content Management
ECM and Identity Management
Tools for Creating Custom Integrations
Pragmatic Consolidation
Takeaways
5 Managing Legacy and Non-strategic Content Stores
ECM Challenges for Tactical Repositories
Policy Management
Retention Management
Records Management
Content and Application Proliferation
The Solution: Federated ECM
Oracle Universal Records Management
Oracle Secure Enterprise Search
Oracle Information Rights Management
Oracle WebCenter Services: Ensemble
Tactical Integration Tools for Legacy Systems
Implementing Federation with the ECM Strategy
Enterprise Architecture Requirements
Security Requirements
Takeaways
6 Securing Information Wherever It Lives
Layers of Security
An ECM Stores Content, Not Users
Surviving Without Federation
Securing Information in the Database
Securing Information Outside a Repository
Information Rights Management
IRM and Content Management
IRM and Records Management
Creating a Successful IRM Strategy
IRM Outside Your Domain
Securing Information Inside a Repository
Oracle UCM’s Security Model
Additional Security Layers
Access Control Lists (ACLs)
Content Cleansing
Content Firewalls
Dynamic Watermarks
Monitor and Audit Your Users
Takeaways
7 Bringing Structured and Unstructured Strategies Together
The Blur Between Structured and Unstructured Content
Master Data Management
The Value of a Unified Strategy
Oracle Fusion Applications
Bringing Strategies Together Pragmatically
Integrate Strategically or Tactically?
Unify Your Security Policy
Bring Unstructured Services to Structured Applications
Oracle Imaging and Process Management
BPEL Workflows with UCM
Business Intelligence Publisher
Siebel Files
The Future: Sales Force Automation
Bring Structured Services to Unstructured Applications
ECM and “Next Best Activity”
Customer Communications Management
The Future: Business Intelligence and Analytics
Extract Structure from Unstructured Content
Auto Categorization and Semistructured Content
Microformats
The Future: Data Mining Unstructured Content
Takeaways
8 ECM and Enterprise 2.0
Pragmatic Enterprise 2.0
Drivers for Enterprise 2.0
How ECM Fits into Enterprise 2.0
Limitations of Enterprise 2.0
Extending ECM with Web 2.0 Technologies
Instant Messaging
Wikis
Blogs
Syndication Feeds: RSS and Atom
Enterprise Mashups
Folksonomy and Shared Bookmarks
Recommendation Sites
Enterprise Social Software
How ECM Fits In
How Identity Management Fits In
The Future of Pragmatic ECM
Takeaways
Index