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CITATION

McEachen, Irene and Keogh, Jim. Nurse Management Demystified. New York: McGraw-Hill Education, 2006.

Nurse Management Demystified

Authors: Irene McEachen and Jim Keogh

Published:  November 2006 Pages: 252

eISBN: 9780071632218 | ISBN: 9780071472418
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  • Contents
  • Introduction
  • CHAPTER 1 The Evolving Healthcare Delivery System
  • Rules and Regulations in the Healthcare System
  • Publicly Operated vs. Privately Operated Healthcare Facilities
  • Organizational Structure of a Healthcare Facility
  • Challenges Facing Hospitals
  • Challenges Facing Long-Term Care Facilities
  • Challenges Facing Residential Care Facilities
  • Challenges Facing Ambulatory Care Centers
  • Challenges Facing Home Healthcare Agencies
  • Challenges Facing Managed Care Organizations
  • Challenges Facing Preferred Provider Organizations
  • Work Rules and Unions
  • Quiz
  • CHAPTER 2 Nursing Leadership and Management
  • Nurse Management: A Look Back
  • Nurse Manager Roles and Management Styles
  • Nursing Leadership
  • Standards of Practice of Professional Performance
  • Emotional Intelligence
  • Quiz
  • CHAPTER 3 Nursing Care Delivery Models and Staffing
  • What Is a Nursing Care Delivery Model?
  • Staffing
  • Union and Union Contracts
  • Quiz
  • CHAPTER 4 Delegation and Supervision
  • Crunch Time—The Pressure to Do More with Fewer Staff
  • What Is Delegation?
  • What Is Supervision?
  • Quiz
  • CHAPTER 5 Effective Communication and Conflict Resolution
  • The Art of Communication
  • Conflict Resolution
  • Quiz
  • CHAPTER 6 Policy
  • What Is a Policy
  • Creating a Policy
  • Work Rules and Policy
  • When a Policy Is Not a Policy
  • Enforcing Policy
  • Policy and Power
  • Quiz
  • CHAPTER 7 Legal Issues
  • Legal Environment
  • Legally Prepared
  • Nurse Practice Acts
  • Exposure to Legal Claims
  • Living Wills and Durable Power of Attorney
  • Health Insurance Portability and Accountability Act
  • Medical Orders
  • Personnel Law
  • Quiz
  • CHAPTER 8 Healthcare Economics
  • Basic Economics
  • The Development of the Unique U.S. Healthcare Economy
  • The Business of Healthcare
  • Nurse Managers and Healthcare Economics
  • Quiz
  • CHAPTER 9 Budget Planning and Financial Management
  • Financial Structure of a Healthcare Facility
  • The Nurse Manager’s Fiscal Responsibilities
  • Quiz
  • CHAPTER 10 Unions, Management, and Employee Relations
  • The Changing Labor Environment
  • Provoking Unionization
  • Unionizing
  • Pros and Cons of a Union
  • Collective Bargaining
  • Negotiating
  • The Collective Bargaining Agreement
  • On Strike
  • Contract Signing
  • The Workplace Changes
  • Discipline, Suspension, and Terminations
  • Quiz
  • CHAPTER 11 Time Management
  • How Do You Use Your Time?
  • It’s a Matter of Time
  • Schedules
  • Time Wasters
  • Productive Meetings
  • Quiz
  • CHAPTER 12 Nursing Informatics and Measurement
  • What Is Informatics?
  • What Is Measurement?
  • Electronic Informatics and Measurement
  • Nursing Informatics
  • Electronic Medical Record
  • Technology 101
  • Nursing Informatics Applications in Home Healthcare
  • The Informatics Team
  • Quiz
  • CHAPTER 13 Risk Management
  • What Is Risk Management?
  • Managing Risk
  • The Incident Report
  • Common Risk Exposures
  • The Risk Management Department
  • The Nurse Manager and Managing Risk
  • Quiz
  • CHAPTER 14 Managing Scarce Resources
  • What Is a Scarce Resource?
  • Causes of Scarce Resources
  • Managing Scarce Resources Using Technology
  • Managing Scarce Resources Through Better Organization
  • Strategies for Managing Scarce Nonhuman Resources
  • Quiz
  • Answers
  • Index