Manager's Guide to Mentoring | Briefcase

Manager's Guide to Mentoring

Authors: Curtis J. Crawford

Published: August 2009

eISBN: 9780071713573 0071713573 | ISBN: 9780071627986

Contents

Preface

1. Mentoring and Coaching

Coaching and Mentoring in Personal Development Programs

Differences Between Mentoring and Coaching

Focus on Individual Needs

Mentoring

Managing and Leading

Mentoring Programs

Manager's Checklist for Chapter 1

2. Managing and Mentoring

Research on Mentoring

Four Factors of Mentoring

Supervisor as Mentor

Other Manager as Mentor

Potential Problems

Think Carefully About Mentoring

Hired Help

Manager's Checklist for Chapter 2

3. Who Needs a Mentor?

Mentoring for Top Performance and Leadership Succession

Mentoring for Knowledge

Mentoring Is a Personal Business

The Mentoring Network

Three Ways to Succeed

Mentors Are Not Surrogate Coaches

To Be (Mentored) or Not to Be

Manager's Checklist for Chapter 3

4. What to Expect From a Mentor

What Do You Want? What Do You Need?

Trust, Honesty, and Integrity

Availability

Effectiveness

Expertise

Relevant Experience

Relationship

Commitment and Passion

Results

Manager's Checklist for Chapter 4

5. The Professional Mentor

What Is a Professional Mentor?

What Is a Professional Mentoring Program?

What Are the Qualifications of a Professional Mentor?

What Do Professional Mentors Expect From Their Protégés?

Professional Mentoring and the Organization

Manager's Checklist for Chapter 5

6. The Formal Corporate Mentor

What Is a Formal Corporate Mentor?

What Is a Formal Corporate Mentoring Program?

What Are the Qualifications of a Formal Corporate Mentor?

What Do Formal Corporate Mentors Expect from Their Protégés?

Setting Up a Formal Corporate Mentoring Program

Manager's Checklist for Chapter 6

7. The Informal Corporate Mentor

What Is an Informal Corporate Mentor?

What Is an Informal Corporate Mentoring Program?

What Are the Qualifications of an Informal Corporate Mentor?

What Do Informal Corporate Mentors Expect from Their Protégés?

Manager's Checklist for Chapter 7

8. The Peer-to-Peer Mentor

What Is a Peer-to-Peer Mentor?

What Is a Peer-to-Peer Mentoring Program?

What Are the Qualifications of a Peer Mentor?

Manager's Checklist for Chapter 8

9. The Friend or Family Mentor

What Is a Friend or Family Mentor?

What Is a Friend or Family Mentoring Program?

What Are the Qualifications of a Friend or Family Mentor?

Manager's Checklist for Chapter 9

10. The Mentee

Confidence

Understand Career Velocity

Earn the Opportunity for Mentoring

Don't Wait for the Call—Work for It

Perform to the Best of Your Abilities

Know Your Environment

Work to Win

Show the Courage to Lead

Set Great Expectations

Manager's Checklist for Chapter 10

11. Cross-Culture and Cross-Gender Mentoring

Focus on Performance

The Impact on Performance: The Diversity Challenge

Typical Patterns for Establishing a Mentoring Relationship

Matchmaking Process

Cross-Gender Mentoring

Cross-Culture Mentoring

Summary

Manager's Checklist for Chapter 11

12. Seeking a Mentor/Duration of Relationship

Management

Employees

How Long Should Mentoring Last?

Formal Corporate Mentoring

Professional Mentoring

Informal Mentoring

Manager's Checklist for Chapter 12

13. How to Find and Hire a Mentor

Why You Should Hire a Professional Mentor

Leaders and Motivation

Professional Mentors as Extreme Personal Leaders

How to Find a Mentor

Management Initiated

Mentee Initiated

Manager's Checklist for Chapter 13

14. Concluding Thoughts on Mentoring

Potential Pitfalls

Mentoring Requires an Investment

Minimize Bureaucracy

Defining Employee Needs

Build the Right Culture

Stay Committed to Your Leadership

Conclusion

Manager's Checklist for Chapter 14

Appendix. Principles of Leadership for Mentors

Index