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CITATION

Streibel, Barbara. The Manager's Guide to Effective Meetings. US: McGraw-Hill, 2002.

The Manager's Guide to Effective Meetings

Authors: Barbara Streibel

Published:  October 2002

eISBN: 9780071415484 0071415483 | ISBN: 9780071391344
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  • Copyright
  • Contents
  • Preface
  • Chapter 1 Meetings: The Best of Times and the Worst of Times
  • The Worst (of) Meetings
  • The Impact of Bad Meetings
  • Bad Meetings Are Bad for You
  • Bad Meetings Are Bad for Your People
  • Bad Meetings Are Bad for the Organization
  • Bad Meetings Are Bad for Your Career
  • The Best (of) Meetings
  • Make a Difference
  • Manager’s Checklist for Chapter 1
  • Chapter 2 Preparing for a Meeting
  • Develop the Agenda
  • Go Solo or as a Team
  • Determine Your Purpose
  • Is a Meeting the Best Way?
  • Set Your Goals
  • Decide on Your Methods
  • Deciding on Decisions
  • Put It on the Agenda
  • Allocate Time
  • Sequence the Items
  • Who Should Meet?
  • Prepare the People
  • What’s the People Price?
  • When and Where Should You Meet?
  • When Should You Meet?
  • Where Should You Meet?
  • Get the Agenda Out and About
  • Finalize and Distribute the Agenda
  • Prepare Materials
  • Just in Case
  • Manager’s Checklist for Chapter 2
  • Chapter 3 Starting the Meeting
  • 3, 2, 1 ... Start!
  • Warm up the Team
  • Set the Tone
  • Establish the Ground Rules
  • Developing Ground Rules
  • Working with the Rules
  • Assign Roles
  • Facilitator
  • Scribe
  • Timekeeper
  • Note-Taker
  • To Intervene or Not to Intervene?
  • Manager’s Checklist for Chapter 3
  • Chapter 4 Conducting the Meeting
  • Follow the Agenda
  • Tangents
  • Delays
  • Set and Maintain an Appropriate Pace
  • Share Information
  • Conduct Discussion
  • To Discuss or Not to Discuss?
  • Open the Discussion
  • Manage Participation
  • Keep the Discussion Focused and Progressing
  • It Takes All Kinds: Group Dynamics
  • Close the Discussion
  • Get a Decision
  • Types of Decisions
  • Check the Decision
  • Plan Action and Make Assignments
  • Manager’s Checklist for Chapter 4
  • Chapter 5 Closing the Meeting and Following Up
  • Final Matters
  • End on Time
  • Summarize the Main Points, Decisions, Actions, and Assignments
  • Sketch the Agenda for the Next Meeting —if Any
  • Express Appreciation
  • Evaluate the Meeting
  • By the Participants, Unwritten
  • By the Participants, in Writing
  • Role Players
  • General Guidelines
  • Write and Distribute the Minutes
  • Write ’Em Right
  • Get Out the Word
  • File the Agenda, the Minutes, and Other Key Documents
  • Work the Assignments
  • Communicate, Communicate, Communicate
  • Improve Your Meetings
  • Manager’s Checklist for Chapter 5
  • Chapter 6 Techniques and Tools
  • Identify the Cause(s) of a Problem
  • Repetitive Why Analysis
  • Cause-and-Effect Analysis
  • Generate Ideas
  • Brainstorming
  • Mind-Mapping
  • Displayed Thinking
  • Organize, Analyze, and Prioritize Ideas
  • Affinity Diagram
  • PMI
  • Six Thinking Hats
  • Effort-Impact Matrix
  • Make Choices Involving Multiple Factors
  • Paired Comparison Analysis
  • Grid Analysis
  • Multivoting
  • Nominal Group Technique
  • Implementing the Decision
  • Force Field Analysis
  • Manager’s Checklist for Chapter 6
  • Chapter 7 Uh-Oh ... Now What? Problems and Possibilities
  • An Ounce of Prevention
  • Better Than Any Suggestions
  • Getting Started
  • Late Arrivals and No-Shows
  • Group Interaction
  • Confusion
  • Weak Participation
  • Too Much Talk, Not Enough Action
  • Conversations on the Side
  • Focus
  • Too Little Focus
  • Too Much Focus
  • Group Dynamics and Individual Personalities
  • Groupthink
  • Dominant Participants
  • Disruptive Behavior
  • Negativity
  • Emotions
  • Conflict
  • Manager’s Checklist for Chapter 7
  • Chapter 8 Technological Tools and Meeting Virtually
  • What Makes a Meeting?
  • Virtual Meetings
  • Advantages
  • Disadvantages
  • Audio Conferencing
  • Preparation
  • Meeting
  • Follow-up
  • E-mail
  • Discussion Lists
  • Still Images and Documents: Faxes and Files
  • Teleconferencing
  • Data Conferencing
  • Preparation
  • Meeting
  • Follow-up
  • Video Conferencing
  • Preparation
  • Meeting
  • Follow-up
  • Conclusion
  • Manager’s Checklist for Chapter 8
  • Index