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CITATION

Heerkens, Gary R.. Project Management. US: McGraw-Hill, 2001.

Project Management

Authors: Gary R. Heerkens

Published:  November 2001

eISBN: 9780071394499 0071394494 | ISBN: 9780071379526
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  • Copyright
  • Contents
  • Preface
  • Acknowledgments
  • About the Author
  • Chapter 1. Congratulations ... You ’re the Project Manager!
  • The Accidental Project Manager
  • What Can You Expect to Encounter “Out There ”?
  • About the Art and Science of Project Management
  • About This Book
  • Project Manager ’s Checklist for Chapter 1
  • Chapter 2. About Projects and Project Management
  • Project Management:The Process Context
  • Project Management:The Interpersonal and Behavioral Context
  • Project Management:The Organizational Context
  • Defining Project Success
  • Project Manager ’s Checklist for Chapter 2
  • Chapter 3. The Role of the Project Manager
  • Your Responsibilities as Project Manager
  • Common Challenges You Can Expect to Face
  • Skill Requirements of the Project Manager
  • Functional Competencies of the Project Manager
  • The Project Manager ’s “Unofficial ”Job Duties
  • The Value of Introspection and Self-Awareness to “The Soft Side ”
  • Project Manager ’s Checklist for Chapter 3
  • Chapter 4. Defining Your Project
  • How Projects Should Evolve
  • First, Fully Understand the Problem or Opportunity
  • Second, Identify the Optimum Solution
  • Third, Fully Develop the Solution and a Preliminary Plan
  • Fourth, Formally Launch the Project
  • The Unspoken Imperative:Evaluate the Political Environment
  • Project Manager ’s Checklist for Chapter 4
  • Chapter 5. Building and Maintaining an Effective Team
  • The Mechanics of Building a Team
  • Team Leadership Starts on Day One!
  • Fostering Teamwork and Synergism
  • Getting the Most from Individual Team Members
  • Project Manager ’s Checklist for Chapter 5
  • Chapter 6. An Overview of Planning and Estimating
  • An Introduction to Project Planning
  • An Introduction to Estimating
  • Project Manager ’s Checklist for Chapter 6
  • Chapter 7. Preparing a Detailed Project Plan:Step by Step 7
  • Identifying What Needs to Be Done (Scope Management)
  • Identifying How Long It Will Take to Do Everything (Time Management)
  • Identifying How Much It Costs to Get Things Done (Cost Management)
  • What About Project Management Software?
  • Project Manager ’s Checklist for Chapter 7
  • Chapter 8. Dealing with Risk and Uncertainty
  • Understanding Risk and Uncertainty
  • Managing Risk:An Overview
  • Identifying What Can Hurt You
  • Quantifying How Badly You Can Get Hurt
  • Responding to High-Threat Problems
  • Managing Project Risk Is a Mindset
  • Accommodating Uncertainty
  • Project Manager ’s Checklist for Chapter 8
  • Chapter 9. Maintaining Control During Project Execution
  • What Project Control Really Means
  • How Do You Establish a Baseline of Measurement?
  • What Information Do You Need?
  • How Do You Gather Information?
  • How Do You Make Sure You ’re Getting Good Information?
  • How Do You Analyze the Information?
  • How Should You React to the Information?
  • Project Manager ’s Checklist for Chapter 9
  • Chapter 10. Managing the Project Interfaces
  • What Are “Project Interfaces ”?
  • Internal Stakeholders and Their Roles
  • External Stakeholders and Their Roles
  • Other Interfaces
  • Special Considerations in Interface Management
  • Project Manager ’s Checklist for Chapter 10
  • Chapter 11. Project Communication and Documentation
  • The Project Management Configuration Plan:A Documentation and Communication “Road Map ”
  • Methods of Communicating
  • General Guidelines for Effective Communication
  • Conducting High-Quality Meetings
  • Communication Skills and the Project Manager
  • Key Project Documentation
  • Project Manager ’s Checklist for Chapter 11
  • Chapter 12. Bringing Your Project to a Successful Conclusion
  • Early Termination: Not As Bad as You Think
  • Management Challenges at the End of the Project
  • Key Elements of Successful Project Closure
  • A Few More Words About the Punch List Approach
  • Developing a Project Completion Checklist
  • How to Transfer What You ’ve Learned to Others
  • And So We ’ve Reached the End
  • Project Manager ’s Checklist for Chapter 12
  • Index