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CITATION

Diamond, Linda Eve. Perfect Phrases for Building Strong Teams: Hundreds of Ready-to-Use Phrases for Fostering Collaboration, Encouraging Communication, and Growing a Winning Team. McGraw-Hill, 2007.

Perfect Phrases for Building Strong Teams: Hundreds of Ready-to-Use Phrases for Fostering Collaboration, Encouraging Communication, and Growing a Winning Team

Authors: Linda Eve Diamond

Published:  August 2007

eISBN: 9780071594882 0071594884 | ISBN: 9780071490733
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  • Contents
  • Preface
  • Who Can Use This Book?
  • Book Map
  • Enter Here
  • Acknowledgments
  • Part One: Who Is On Your Team?
  • Chapter 1: The Team Leader
  • Team Leader Attitudes
  • Healthy Team Development
  • A Model of Loyalty and Respect
  • Chapter 2: Teams: The Bigger Picture
  • The Extended Team
  • The Expanded Team
  • Consumer Input
  • At the Center:Your Internal Team
  • Part Two: Building Strong Teams
  • Chapter 3: Building Your Team
  • Recruiting and Hiring
  • The Positive Mindset
  • Skill Development
  • The Learning Curve
  • Establishing Guidelines
  • Establishing Proper Channels
  • Chapter 4: Conflict Resolution
  • Technical Difficulties
  • Personality Clashes
  • Blame Games
  • Competition in the Ranks
  • Gender Bias
  • Generation Clashes
  • Discrimination of Any Kind
  • Chapter 5: Empowerment
  • A Question of Input
  • Delegation
  • Letting Go
  • A Show of Confidence
  • Listening
  • Chapter 6: Feedback
  • Job Coaching
  • Team Members Assess the Team
  • Team Member Self-Assessments
  • Feedback Among Team Members
  • Assessments of the Team Leader
  • The Little Things
  • Chapter 7: Team Process
  • Brainstorming
  • Creative Thinking
  • Problem Solving
  • Decision Making
  • Action Plans
  • Implementation
  • Chapter 8: Virtual Team Building
  • Off-Site Team Leader
  • Off-Site Team Member
  • The Virtual Team
  • Across Time Zones
  • On-the-Clock vs. Results-Only Hours
  • Chapter 9: Perks, Benefits, and Rewards
  • Spotlight Your Team
  • Team Perks
  • Team-Building Rewards
  • Individual Recognition
  • Incentives
  • The Healthy Team
  • Part Three: Team-Building Exercises
  • Chapter 10: Team-Building Exercises
  • Team-Building Professionals
  • Types of Team-Building Exercises
  • What's Right for Your Team?
  • Team-Building Follow-Through
  • Icebreaker Questions
  • Resource File
  • Exercise Books
  • Online Searches
  • Conclusion
  • About the Author