Leadership Without Excuses: How to Create Accountability and High-Performance (Instead of Just Talking About It)

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Leadership Without Excuses: How to Create Accountability and High-Performance (Instead of Just Talking About It)

Leadership Without Excuses: How to Create Accountability and High-Performance (Instead of Just Talking About It)

Authors: Jeff Grimshaw and Gregg Baron

Published: February 2010

eISBN: 9780071600057 0071600051 | ISBN: 9780071600040

Contents

Acknowledgments

IntroductIon

Part 1 Proven Strategies for Communicating Clear and Credible Expectations

Chapter 1 Equip Your People for Moments of Truth and Tradeoff

Chapter 2 Invest Excruciating Minutes to Ensure Role Clarity

Chapter 3 Use Commander’s Intent to Promote Ownership, Stretch Your People, and Align Them With Your Business Strategy

Chapter 4 Compete for Attention

Chapter 5 Boost the Credibility of Your High Expectations

Part 2 Proven Strategies for Creating Compelling Consequences

Chapter 6 Reward What You Want to See More of . . . and Stop Tolerating What You Don’t

Chapter 7 Use the Other F-Word to Tap Hidden Sources of Motivation

Chapter 8 Wield Your Biggest Stick: the Power to Take Things Away

Chapter 9 When You Have No Authority, Use Increased Confidence and Reduced Anxiety as Your consequence Currency

Part 3 Proven Strategies for Leading Conversations Grounded in Empirical Reality

Chapter 10 Whet the Appetite for Truth

Chapter 11 Prevent Excuses Before They Happen

Chapter 12 Banish the Fantasies and Fetishes That Lead to Fingerpointing

Chapter 13 Treat Mistakes as Intellectual Capital and Give Negative Feedback That doesn’t Freak People Out

Conclusion

Notes

Index