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Publication Cover

CITATION

Trompenaars, Fons and Voerman, Ed. Servant-Leadership Across Cultures: Harnessing the Strengths of the World's Most Powerful Management Philosophy. US: McGraw-Hill, 2009.

Servant-Leadership Across Cultures: Harnessing the Strengths of the World's Most Powerful Management Philosophy

Authors: Fons Trompenaars and Ed Voerman

Published:  December 2009

eISBN: 9780071717571 0071717579 | ISBN: 9780071664356
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  • Contents
  • Foreword
  • Acknowledgments
  • Background
  • Part I: Servant-Leadership: In a Nutshell
  • 1 A Universal Given
  • 2 From a Power to a Service Model
  • 3 Culture Clashes
  • 4 Core Qualities
  • Part II: Servant-Leadership in the Intercultural Practice
  • 5 Dilemma 1: Leading Versus Serving
  • 6 Dilemma 2: Rules Versus Exceptions
  • 7 Dilemma 3: Parts Versus the Whole
  • 8 Dilemma 4: Control Versus Passion
  • 9 Dilemma 5: Specific Versus Diffuse
  • 10 Dilemma 6: Short Term Versus Long Term
  • 11 Dilemma 7: Push Versus Pull
  • Part III: Getting Started with Servant-Leadership: A Systematic Approach
  • 12 Can We Measure Integrity?
  • 13 Benchmarking Servant-Leadership
  • Appendix: Meet the Authors
  • Index