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The Extraordinary Coach: How the Best Leaders Help Others Grow
CITATION
Zenger, John and
Stinnett, Kathleen
.
The Extraordinary Coach: How the Best Leaders Help Others Grow
. McGraw-Hill, 2010.
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The Extraordinary Coach: How the Best Leaders Help Others Grow
Authors:
John Zenger
and
Kathleen Stinnett
Published:
May 2010
eISBN:
9780071743778 0071743774
|
ISBN:
9780071703406
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Book Description
Table of Contents
Contents
Foreword
Chapter 1 Why Bother? How Coaching Pays Off
Chapter 2 Empty Cup, New Tea: Looking at Coaching in a New Way
Chapter 3 Pay Now or Pay Later: The Impact of Coaching
Chapter 4 What Business Coaching Is and Isn't
Chapter 5 Does Your Coaching Rest on a Crumbling Foundation?
Chapter 6 Fuel: A Framework, Not a Cage
Chapter 7 Frame the Conversation: Setting the Target
Chapter 8 Understand the Current State: "So How Is That Working for You?"
Chapter 9 Explore the Desired State: Aiming for the Right Target
Chapter 10 Lay Out the Success Plan: Emphasizing Accountability
Chapter 11 Coaches Need Feedback Too
Chapter 12 Change Is the Yardstick: Understanding the Performance Challenge
Chapter 13 The Power of the Gold Star: Reinforcing Feedback
Chapter 14 Sometimes It Just Comes Down to the Numbers: Redirecting Feedback
Chapter 15 When Feedback Becomes a Coaching Conversation
Chapter 16 Signaling the Lane Change: Managing Expectations
Chapter 17 "Send in the Coach": Finding More Coaching Opportunities
Chapter 18 Growing Your Skills as a Coach
Chapter 19 Each Individual Is a Whole Person (not Just A Worker)
Conclusion
Appendix: Powerful Coaching Questions
Notes
Index
