Perfect Phrases for New Employee Orientation and Onboarding: Hundreds of ready-to-use phrases to train and retain your top talent | Perfect Phrases

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Perfect Phrases for New Employee Orientation and Onboarding: Hundreds of ready-to-use phrases to train and retain your top talent

Perfect Phrases for New Employee Orientation and Onboarding: Hundreds of ready-to-use phrases to train and retain your top talent

Authors: Brenda Hampel and Erika Lamont

Published: June 2011

eISBN: 9780071767514 0071767517 | ISBN: 9780071766500

Contents

Preface

Acknowledgments

Introduction

Chapter 1 The Difference Between Orientation and Onboarding and Why Organizations Can’t Afford Not to Onboard

Perfect Phrases for Defining Orientation

Perfect Phrases for Defining Onboarding

Perfect Phrases for Building the Business Case for Onboarding

Perfect Phrases for Defining Onboarding Objectives

Perfect Phrases for Defining Roles and Responsibilities

Chapter 2 Perfect Phrases for the Three Secrets to Onboarding Success: Knowledge, Relationships, and Feedback

Perfect Phrases for Organization-Level or Company Objectives

Perfect Phrases for Division-Level Objectives

Perfect Phrases for Department-Level Objectives

Perfect Phrases for Role-Level Objectives

Perfect Phrases for Building Relationships

Perfect Phrases for Giving Constructive Onboarding Feedback

Perfect Phrases from Key Stakeholders That Indicate Onboarding “Red Flags”

Chapter 3 Perfect Phrases for the Prestart Phase of Onboarding

Perfect Phrases the Hiring Manager Can Use with the New Hire in Phone Conversations or E-Mail Messages

Perfect Phrases for the Prestart Phase of Onboarding

Perfect Phrases if the New Employee Is Relocating

Chapter 4 Week 1: Perfect Phrases for Getting Off to a Great Start

Perfect Phrases to Define the New Hire’s Experience

Perfect Phrases to Outline the Logistical Parts of Week 1

Perfect Phrases for the Rest of Week 1

Perfect Phrases for Week 1 Check-In

Perfect Phrases for Logistics Check-In

Perfect Phrases for Debriefing Orientation

Perfect Phrases for Week 1 Debrief

Chapter 5 Month 1: Perfect Phrases for the Honeymoon

Perfect Phrases That Say “I’m Still on My Honeymoon”

Perfect Phrases That Say “The Honeymoon’s Over!”

Perfect Phrases to Coach New Employees Through the First 30 Days

Perfect Phrases to Coach Learning and Doing

Chapter 6 Months 2 and 3: The Onboarding Plan Continued and the Wrong Fit

Perfect Phrases for Keeping the Onboarding Plan on Track

Perfect Phrases to Discuss the Onboarding Progress of a New Employee

Perfect Phrases That Indicate the New Hire May Be a Poor Fit

Chapter 7 Perfect Phrases for Understanding the Culture

The Culture Road Map

Perfect Phrases for Creating a Culture Road Map

Perfect Phrases to Understand the Culture

Perfect Phrases from the Hiring Manager to Encourage Success in the Culture

Perfect Phrases from the HR Partner to Encourage Success in the Culture

Chapter 8 Month 4: Perfect Phrases for Typical Onboarding Challenges

Perfect Phrases to Coach a New Employee Through Onboarding Challenges

Perfect Phrases for Issues of Role Clarity

Perfect Phrases for Issues with Expectations and Results

Perfect Phrases for Issues of Change

Perfect Phrases for Issues of Time Management

Perfect Phrases for Issues with the Manager

Perfect Phrases for Issues with the Culture

Perfect Phrases for Issues with Personal Transition and Relocation

Chapter 9 Perfect Phrases for Collecting Onboarding Feedback

Perfect Phrases for Building Feedback into the Onboarding Program

Perfect Phrases for Collecting Onboarding Feedback

Chapter 10 Perfect Phrases for Giving Onboarding Feedback

Perfect Phrases to Coach a New Employee on Constructive or Negative Feedback

Perfect Phrases to Deliver Onboarding Feedback to the New Employee

Perfect Phrases to Prepare the New Employee to Receive Onboarding Feedback

Chapter 11 Perfect Phrases for Onboarding a Diverse Workforce

Perfect Phrases for Onboarding Baby Boomers

Perfect Phrases for Onboarding Generation Xers

Perfect Phrases for Onboarding Generation Y, or the Millennials

Perfect Phrases for Onboarding Experienced Hires

Perfect Phrases for Onboarding Promotions or Internal Moves

Perfect Phrases for Onboarding Rising Stars

Chapter 12 Perfect Phrases for Branding Your Onboarding Experience

Perfect Phrases for Branding Onboarding Within an Organization

Perfect Phrases to Use While Integrating Technology into Your Onboarding Process

Onboarding Success Stories from Top Companies

Chapter 13 Six Steps to Building an Effective Onboarding Experience

References