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Publication Cover

CITATION

Hams, Brad. Ownership Thinking: How to End Entitlement and Create a Culture of Accountability, Purpose, and Profit. US: McGraw-Hill, 2011.

Ownership Thinking: How to End Entitlement and Create a Culture of Accountability, Purpose, and Profit

Authors: Brad Hams

Published:  August 2011

eISBN: 9780071773461 0071773460 | ISBN: 9780071772457
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  • Contents
  • Acknowledgments
  • Introduction: This Is Not Your Typical Business Book
  • Chapter One: Why Ownership Thinking Is Desperately Needed
  • How Owners and Employees Think
  • Entitlement
  • The Good News
  • The Paradox of Altruism
  • Common Characteristics of Great Companies
  • People
  • The Financial Benefits of Ownership Thinking
  • Share the Insomnia
  • Chapter Two: How to Create Incentive Plans . . . That Work!
  • An Incentive Plan Must Be Self-Funding
  • Elements of Poorly Designed Incentive Plans
  • Elements of Well-Designed Incentive Plans
  • Designing Your Plan
  • Stock Appreciation Rights
  • The Argument Against Incentive Plans
  • Chapter Three: Your Employees Think You Make Wheelbarrows of Money
  • Advanced Financial Acumen
  • Chapter Four: Measure Through the Windshield, Not the Rearview Mirror
  • Why Financial Statements Are Not Enough
  • Examples of Key Performance Indicators
  • How to Identify Your Key Performance Indicators
  • The Key Indicator Workshop
  • Creating the Scoreboard
  • Utilizing the Scoreboard
  • Huddle Guidelines
  • KPIs from Various Industries
  • Departmental, Business Unit, and Location Scoreboards
  • Chapter Five: Get RIP’d: Rapid Improvement Plans
  • RIP Case Study
  • RIP Example 1: No More Tears
  • RIP Example 2: The Big Green Cash Cow
  • RIP Example 3: Wash Away Warranty Work
  • RIP Example 4: Grand Slam
  • RIP Example 5: Yabba Dabba Doo
  • RIP Example 6: Surf and Turf
  • RIP Example 7: Double Your Pleasure, Double Your Fun
  • RIPs in Action: Mercedes Medical
  • RIP Tips
  • Chapter Six: Employee Stock Ownership Plans (ESOPs): Do Ownership Thinkers Have to Own?
  • Technical Aspects of ESOPs
  • Cultural Considerations of ESOPs
  • Final Thoughts on ESOPs
  • Chapter Seven: Ownership Thinking for the Long Term
  • The Adult Contract
  • Creating an Ownership Thinking Steering Committee
  • The Role of the CEO
  • Mission-Driven and Not-For-Profit Organizations
  • Multilocation Organizations
  • Dealing with Poor Performing Individuals, Departments, or Business Units
  • Tapping Into the Ownership Thinking Community
  • The Importance of Moving to Mexico
  • Closing Thoughts
  • Further Reading
  • Index