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Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance
CITATION
Phillips, Jack;
Phillips, Patti; and
Ray, Rebecca
.
Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance
.
US
: McGraw-Hill, 2012.
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Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance
Authors:
Jack Phillips
,
Patti Phillips
and
Rebecca Ray
Published:
March 2012
eISBN:
9780071781213 0071781218
|
ISBN:
9780071781206
Open eBook
Book Description
Table of Contents
Contents
Preface
Acknowledgments
Part One: Measuring Leadership Development
Chapter 1: Leadership Development Has Never Been More Critical
Chapter 2: Failure and Success of Leadership Development
Chapter 3: Leadership Development and the ROI Methodology
Chapter 4: Business Alignment and Preparation for Return on Investment Analysis
Chapter 5: Data Collection Issues
Chapter 6: Isolating the Effects of the Program: Tackling the Attribution Issue
Chapter 7: Converting Data to Money
Chapter 8: Leadership Development Costs and Return on Investment
Chapter 9: Measuring Intangibles
Chapter 10: Communicating and Using Evaluation Data
Chapter 11: Taking a Sensible Approach to the ROI Methodology
Part Two: Case Studies
Chapter 12: Case Study: Return on Investment in Business Coaching
Chapter 13: Case Study: Return on Investment in Leadership Development for Cross-Functional Managers
Chapter 14: Case Study: Measuring Return on Investment in Leadership Development for Production Managers
Notes
Index
