CITATION

Pachter, Barbara. The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success. US: McGraw-Hill, 2013.

The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success

Published:  July 2013

eISBN: 9780071811279 0071811273 | ISBN: 9780071811262

Book description:

The Definitive Guide to Professional Behavior

Whether you’re eating lunch with a client, Skyping with your boss, or meeting a business partner for the first time--it's all about how you present yourself. The Essentials of Business Etiquette gives you 101 critical tips for improving behavior in any business situation--all delivered in a quick, no-nonsense format.

"If you are looking for practical guidelines on how to conduct yourself in a business situation, what behaviors you need to use to get ahead, and how to be sure that you do not offend others, read this book!" -- MADELINE BELL, President and COO, The Children's Hospital of Philadelphia

"Pachter has once again done an excellent job at highlighting some key tools to succeed in leadership and how to conduct yourself in the workplace." -- JOSEPH A. BARONE, PharmD, FCCP, Acting Dean and Professor II, Rutgers University, Ernest Mario School of Pharmacy

"The pragmatic advice Barbara offers is sure to meaningfully help people be more confident and effective in multiple business situations." -- ELIZABETH WALKER, Vice President, Global Talent Management, Campbell Soup Company

“Readable, well-organized . . . presents practical, sound advice on the most common situations involving business etiquette: communication, body language, dress, dining, telephone, and cell phone use, making presentations, job interviewing, and many other essentials. Recommended. All business collections and readership levels.” --

CHOICE

BARBARA PACHTER is president of Pachter & Associates. She is an internationally renowned business etiquette and communications speaker, coach, and author who has delivered more than 2,100 seminars throughout the world. For more information, visit www.pachter.com.

Keywords: GREET, EAT, MANAGE, RELATIONSHIP, OFFICE, WORKPLACE, BEHAVIOR, SOCIAL NETWORK, NETWORK, NETWORKING, SKYPE, TWITTER, TWEET, TWEETING, FACEBOOK, DIGITAL, EMAIL, SMARTPHONE, CELL PHONE, LUNCH, DINNER, SOCIAL, SOCIAL SETTING, HAPPY HOUR, PACHTER & ASSOCIATES, BUSINESS COMMUNICATION, COMMUNICATE, OFFICE, WORKPLACE, COWORKERS, BOSS, SUPERVISOR, RESUME, COVER LETTER, WEB, ONLINE, CHAT, INTERVIEW, SALES, SALES LETTER, SELLING, STORY, STRATEGY, STRATEGIC, MESSAGE, BUSINESS WRITING, NETWORKING, SOCIAL MEDIA, DIGITAL, PLATFORM, WEBSITE, ONLINE, WEB, CHAT, COURTESY, PROFESSIONAL, PROFESSIONALISM, PROFESSIONALLY, WORKPLACE, OFFICE, MISTAKE, COURTEOUS, POLITE, PRESENTATION, PITCH, POWERPOINT, POWER POINT, MESSAGING, ON MESSAGE, SHAREHOLDER, STAKEHOLDER, SHARE HOLDER, STAKEHOLDER, EMPLOYEE, EXECUTIVE, EMAIL, HUMAN RESOURCES, HR, LANGUAGE, LETTER, BUSINESS LANGUAGE, JARGON, LINGO, TWITTER, FACEBOOK, FOURSQUARE, RESUME, COVER LETTER, WEB, ONLINE, CHAT, INTERVIEW, SALES, SALES LETTER, SELLING, STORY, BOOHER'S RULES OF BUSINESS GRAMMAR, GREAT PERSONAL LETTERS FOR BUSY PEOPLE, THE CONFIDENT SPEAKER, FIND YOUR COURAGE, CRUCIAL CONVERSATIONS, THE VOICE OF AUTHORITY, BOOHER'S RULES OF BUSINESS GRAMMAR, PERFECT PHRASES FOR DEALING WITH DIFFICULT SITUATIONS AT WORK, PUBLIC SPEAKING FOR COLLEGE AND CAREER, THE ART OF PUBLIC SPEAKING, COMMUNICATING EFFECTIVELY, THE DYNAMICS OF MASS COMMUNICATION, BUSINESS COMMUNICATION, COMMUNICATING EFFECTIVELY, BUSINESS COMMUNICATIONS WITH GRADEMAX, BUSINESS AND ADMINISTRATIVE COMMUNICATION, PUBLIC SPEAKING, ISPEAK, PUBLIC SPEAKING FOR CONTEMPORARY LIFE, A SPEAKER'S RESOURCE, PUBLIC RELATIONS WRITING, THE ART OF TALKING TO ANYONE, GOODBYE TO SHY, SELF PROMOTION FOR INTROVERTS, POWER SALES WRITING, COMMUNICATE WITH CONFIDENCE, READER FRIENDLY REPORTS, , BOOHER'S RULES OF BUSINESS GRAMMAR, GREAT PERSONAL LETTERS FOR BUSY PEOPLE, THE CONFIDENT SPEAKER, FIND YOUR COURAGE, CRUCIAL CONVERSATIONS, THE VOICE OF AUTHORITY, BOOHER'S RULES OF BUSINESS GRAMMAR, PERFECT PHRASES FOR DEALING WITH DIFFICULT SITUATIONS AT WORK, PUBLIC SPEAKING FOR COLLEGE AND CAREER, THE ART OF PUBLIC SPEAKING, COMMUNICATING EFFECTIVELY, THE DYNAMICS OF MASS COMMUNICATION, BUSINESS COMMUNICATION, COMMUNICATING EFFECTIVELY, BUSINESS COMMUNICATIONS WITH GRADEMAX, BUSINESS AND ADMINISTRATIVE COMMUNICATION, PUBLIC SPEAKING, ISPEAK, PUBLIC SPEAKING FOR CONTEMPORARY LIFE, A SPEAKER'S RESOURCE, PUBLIC RELATIONS WRITING, THE ART OF TALKING TO ANYONE, GOODBYE TO SHY, SELF PROMOTION FOR INTROVERTS, POWER SALES WRITING, COMMUNICATE WITH CONFIDENCE, ESTABLISHING RAPPORT, RAPPORT, THE NAME GAME, INTRODUCTIONS, KISSING COLLEAGUES, HANDSHAKE, HANDSHAKES, BUSINESS CARDS IN A SOCIAL MEDIA WORLD, BUSINESS CARD, , SMALL TALK, BIG TALK AND EVERYTHING IN BETWEEN, GO AHEAD &#8211, MEET NEW PEOPLE, OPENING LINES&#8230, IN THE AIR AND ELSEWHERE, HELP! I'M IN A CONVERSATION AND I CAN'T GET OUT, DODGING TOO PERSONAL CONVERSATIONS, PERSONAL CONVERSATIONS, PERSONAL, POLITICAL QUESTIONS, POLITICS AT WORK, POLITICAL, POLITICS, POLITICAL QUESTIONS TO AVOID AT WORK, THANK YOU&#8230, NO, THANK YOU, THANK-YOU NOTES DO MATTER, THANK YOU, THANK YOUS, THANK YOU NOTE, REFINED RE-GIFTING RULES&#8230, REALLY!, GIFT GIVING, LOVE ME&#8230, LOVE ME NOT! OFFICE ROMANCE RESTRICTIONS, OFFICE ROMANCE, OFFICE RELATIONSHIPS, WORKING REMOTELY, WORKING FROM HOME, STARBUCKS IS MY OFFICE! WORKING REMOTELY, ALLOW ME&#8230, NO, ALLOW ME: &#8216, HELPING ETIQUETTE' GUIDELINES, PROFESSIONAL IMAGE, BODY-LANGUAGE: WHAT YOUR POSTURE PROJECTS, BODY LANGUAGE, POSTURE, CROSSING LEGS, IF CROSSING YOUR LEGS TURNS WOMEN INTO LADIES, WHAT DOES IT DO TO MATT LAUER?, YOUR HANDS ARE TALKING, BUT WHAT ARE THEY SAYING?, GESTURES, GESTURING, SPEAKING, FACIAL EXPRESSION, REACTIONS