Stop Talking, Start Communicating: Counterintuitive Secrets to Success in Business and in Life, with a foreword by Martha Mendoza

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Stop Talking, Start Communicating: Counterintuitive Secrets to Success in Business and in Life, with a foreword by Martha Mendoza

Stop Talking, Start Communicating: Counterintuitive Secrets to Success in Business and in Life, with a foreword by Martha Mendoza

Authors: Geoffrey Tumlin

Published: July 2013

eISBN: 9780071813051 0071813055 | ISBN: 9780071813044

Cover

About the Author

Title Page

Copyright Page

Contents

Foreword

Introduction

1: Back Up to Go Forward: We are neglecting three vital communication habits

2: Invert Your Expectations: Expect less from technology and more from people

3: Lose Your “Friends”: Important relationships are being trumped by people you barely know

4: Stop Talking: Hypercommunication is the problem, not the solution

5: Don’t Be Yourself: It’s an excuse for Neanderthal behavior

6: Play Dumb: Don’t pin the tail on the donkey

7: Question Your Questions: Many questions make conversations worse

8: Ignore Your (Telltale) Heart: It wants you to talk without a plan

9: Don’t Solve Problems: You are messing around with far too many issues already

10: Blow Things Off: Protect what matters by letting go of what doesn’t

11: Let Difficult People Win: Stop trying to impose your will on tough communicators

12: Respond with Weakness: Bring a stick to a knife fight

13: Change Your Change Plan: Do last what you want to do first

14: Take Things Off the Table: Just because you can talk about something doesn’t mean that you should

15: Be Boring: Most conversations are exciting for all the wrong reasons

16: Give People What They Want: Few things connect like a story

Notes

Recommended Reading

Acknowledgments

Index