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Screen to Screen Selling: How to Increase Sales, Productivity, and Customer Experience with the Latest Technology
CITATION
Devitre, Doug
.
Screen to Screen Selling: How to Increase Sales, Productivity, and Customer Experience with the Latest Technology
. New York: McGraw-Hill Education, 2015.
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Screen to Screen Selling: How to Increase Sales, Productivity, and Customer Experience with the Latest Technology
Authors:
Doug Devitre
Published:
October 2015
Pages:
256
eISBN:
9780071848183
|
ISBN:
9780071847889
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Book Description
Table of Contents
Cover
Title Page
Copyright Page
Contents
Preface
Introduction: The Screen to Screen Selling Process
Part One: Preparation
Chapter 1 “I Can't Be There”: The New Way to Sell Your Products and Services
Chapter 2 Selling Isn't Telling: Problems with Most Sales Presentations
Chapter 3 Tech Tune-Up: The Tools You Will Need for Screen to Screen Selling
Chapter 4 Before the Appointment: How to Prepare Screen to Screen Conversations for Conversions
Chapter 5 Provisioning and Positioning: What You Need to Get Ready for the Conversation
Part Two: Conversation
Chapter 6 It's Show Time! What to Say When the Customer Connects
Chapter 7 Application Agility: The Skill Sets of Screen to Screen Selling
Chapter 8 Conceptualizing the Sale: How to Paint the Picture Using Visual Conversations
Chapter 9 Before the Finish Line: Do These Things Before You End the Conversation
Chapter 10 Screen to Screen from Mobile: How to Initiate Screen to Screen Meetings from Anywhere
Part Three: Follow-Up
Chapter 11 Visual Summaries: How Visual Summaries Support the Decision-Making Process
Chapter 12 Managing Risk: What Your Devices Alone Won't Teach You About Security
Chapter 13 They Said Yes! How to Save Time and Money Filling Out Forms
Chapter 14 Analyzing the Customer Experience: How to Make Customers Happier Because You Made It So Easy
Chapter 15 Screen to Screen Culture: The Transformation from a Verbal to a Visual Environment
Chapter 16 Screen to Screen Presentations: How to Engage Participants Face-to-Face
Chapter 17 Screen to Screen Meetings: How to Influence Decisions During Live Meetings
Chapter 18 Screen to Screen Webinars: How to Improve the Experience During Webinars in Order to Get Results
Chapter 19 Screen to Screen Marketing: How to Create Growth Opportunities from Conversations
Chapter 20 Massive Execution: How to Master Screen to Screen Selling One Click at a Time
Index