CITATION

Black, Nick and Gruen, Reinhold. Understanding Health Services. UK: McGraw-Hill Education, 2005.

Understanding Health Services

Published:  2005

ISBN: 9780335224289 0335218385
  • Front cover
  • Half Title
  • Title
  • Copyright
  • Contents
  • Acknowledgements
  • Overview
  • Introduction SECTION 1
  • Chapter 01 A systems approach to health services
  • Chapter 02 Challenges facing health services
  • Chapter 03 Formal and lay care
  • Inputs to health care SECTION 2
  • Chapter 04 Diseases and medical knowledge
  • Chapter 05 Medical paradigms
  • Chapter 06 Staff: the challenge of professionalism
  • Chapter 07 Funding health care
  • Processes of health care SECTION 3
  • Chapter 08 The need and demand for health care
  • Chapter 09 The relationship between need and use
  • Chapter 10 Staff–patient interactions
  • Chapter 11 Public as consumers and policy makers
  • Outcome of health care SECTION 4
  • Chapter 12 Outcomes
  • Organization of services SECTION 5
  • Chapter 13 Analysing health systems
  • Chapter 14 Why are health systems as they are?
  • Chapter 15 Low and middle income countries: from colonial inheritance to primary care
  • Chapter 16 from comprehensive primary care to global initiatives
  • Chapter 17 Health services in high income countries
  • Quality improvement SECTION 6
  • Chapter 18 Defining good quality health services Overview
  • Chapter 19 Performance assessment
  • Chapter 20 Improving quality of care
  • Glossary
  • Index