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Managing Health Services
CITATION
Goodwin, Nick;
Gruen, Reinhold; and
Iles, Valerie
.
Managing Health Services
.
UK
: McGraw-Hill Education, 2006.
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Managing Health Services
Authors:
Nick Goodwin
,
Reinhold Gruen
and
Valerie Iles
Published:
2006
eISBN:
9780335225163
|
ISBN:
9780335218523
Open eBook
Book Description
Table of Contents
Front Cover
Half Title
Title
Copyright
Contents
Acknowledgements
Overview of the book
SECTION 1 Understanding the roles of managers and management in health care
Chapter 01 The basics of good management
Chapter 02 The nature of management
Chapter 03 Managerial skills and qualities
Chapter 04 Problem solving
SECTION 2 Health care funding
Chapter 05 Funding health care systems
Chapter 06 Purchasing health services
SECTION 3 Managing people
Chapter 07 Human resource management and development
Chapter 08 Human resource planning: forcasting demand and supply
Chapter 09 The recruitment and selection process
Chapter 10 Performance management, appraisal and career development
Chapter 11 Managing interprofessional relationship
SECTION 4 Managing results
Chapter 12 Evaluating performance
Chapter 13 Managing quality
Chapter 14 Performance-related pay
SECTION 5 Managing change
Chapter 15 Determining strategic direction
Chapter 16 Change management
Chapter 17 Making change happen
SECTION 6 The leadership role of managers
Chapter 18 Management and leadership
Chapter 19
Glossary
Index
