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CITATION

Motschnig, Renate and Nykl, Ladislav. Person-Centred Communication: Theory, Skills & Practice. Maidenhead: Open University Press, 2014.

Person-Centred Communication: Theory, Skills & Practice

Authors: Renate Motschnig and Ladislav Nykl

Published:  February 2014 Pages: 280

eISBN: 9780335247295 | ISBN: 9780335247288
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  • Foreword xiii
  • Preface xv
  • Part I: Theory and skills
  • 1 Introduction
  • A comment on the examples
  • Starting point, delineation and potential
  • Objective
  • Basics and core attitudes
  • Intercultural validity
  • The path being the goal
  • 2 Communication basics and neuroscience
  • Influence of our inner world
  • Case study
  • What neuroscience research tells us
  • Summary
  • 3 What is person-centred communication?
  • Person-centred communication and the iceberg model
  • Characterizations of person-centred communication
  • Summary
  • 4 Attentiveness, listening, understanding, sharing
  • What does it mean to listen well?
  • Active listening
  • Barriers to active listening
  • Listening to oneself
  • Listening to yourself
  • Appropriate sharing 5
  • Summary
  • 5 Characteristics of person-centred communication
  • Humanistic view of the person
  • Person-centred communication is attitude-based
  • Person-centred communication is relationship-driven
  • Person-centred communication is development-process-oriented
  • Consequences
  • Person-centred communication transcends culture
  • Summary
  • Part II: Practice
  • 6 Person-centred communication in counselling and psychotherapy
  • The person-centred therapeutic relationship and process
  • Groups in person-centred psychotherapy
  • Person-centred communication in instruction
  • Other relationships
  • Summary
  • 7 Dialogue
  • Dialogue and its relationship to active listening
  • Bohm’s theory of dialogue
  • What we need for successful dialogues and congruent relationships
  • What dialogue leads to
  • Summary
  • 8 Online person-centred communication
  • Constraints to communicating online
  • Potential of communicating online
  • Online communication and person-centred attitudes
  • Comparing online and face-to-face person-centred communication
  • Some observations and insights from the author’s personal experience
  • Summary
  • 9 Person-centred communication in writing
  • Understandability according to Langer, Schulz von Thun and Tausch
  • Characteristics of Carl Rogers’ writing
  • Summary
  • Part III: Experiential learning
  • 10 Communication in person-centred technology-enhanced learning
  • Person-centred learning
  • Integration of new learning technologies
  • Reflection and feedback – face to face and online
  • Reflection and its contribution to significant learning
  • Summary
  • Further reading
  • 11 Person-centred encounter groups
  • Origins
  • Characteristic features of encounter groups
  • Changes after taking part in encounter groups
  • The group process
  • Excerpts from participants’ reaction sheets
  • The group process in dialogue and person-centred encounter groups: a comparison
  • International participants and diversity groups
  • Summary
  • Part IV: Conclusion
  • 12 Personal reflections
  • 13 ‘Thanks!’
  • Bibliography
  • Index