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CITATION

Richardson, Tracey and Richardson, Ernie. The Toyota Engagement Equation: How to Understand and Implement Continuous Improvement Thinking in Any Organization. New York: McGraw-Hill Education, 2017.

The Toyota Engagement Equation: How to Understand and Implement Continuous Improvement Thinking in Any Organization

Authors: Tracey Richardson and Ernie Richardson

Published:  May 2017 Pages: 256

eISBN: 9781259837432 | ISBN: 9781259837425
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  • Cover Page
  • Title Page
  • Copyright Page
  • Dedication
  • Contents
  • Foreword
  • Acknowledgments
  • Introduction
  • PART 1 Leading and Learning in Georgetown, Kentucky
  • 1. The Phone Call
  • 2. Early Days at Toyota
  • 3. Becoming a Leader
  • PART 2 Elements of a Thinking System
  • 4. Discipline and Accountability: The Key to Continuous Improvement Thinking
  • 5. Go to See
  • 6. Grasp the Situation
  • 7. Get to Solution
  • 8. Get to Standardization
  • 9. Get to Sustainability
  • 10. Get to Stretch
  • PART 3 Everybody Everyday Engaged
  • 11. Management That Puts People First
  • 12. Aligning People and Purpose
  • 13. Reflections
  • Index