Conversations for Change: 12 Ways to Say it Right When It Matters MostShawn Kent HayashiSeptember 13, 2010
Perfect Phrases for Leadership Development: Hundreds of Ready-to-Use Phrases for Guiding Employees to Reach the Next LevelMeryl Runion, Wendy MackDecember 10, 2010
The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your CustomersReza Soudagar, Vinay Iyer, Volker HildebrandSeptember 23, 2011
Say it Like Obama and Win!: The Power of Speaking with Purpose and Vision, Revised and Expanded Third EditionShel LeanneJuly 10, 2012
The Big Book of Team Coaching Games: Quick, Effective Activities to Energize, Motivate, and Guide Your Team to SuccessMary Scannell, Mike Mulvihill, Joanne SchlosserJune 26, 2013
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