The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel CompanyJoseph MichelliJune 13, 2008
Management Strategies for the Cloud Revolution: How Cloud Computing Is Transforming Business and Why You Can't Afford to Be Left BehindCharles BabcockApril 16, 2010
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health SystemJoseph MichelliMay 3, 2011
Leading the High Energy Culture: What the Best CEOs Do to Create an Atmosphere Where Employees FlourishDavid CasulloFebruary 6, 2012
Culture Connection: How Developing a Winning Culture Will Give Your Organization a Competitive AdvantageMarty ParkerOctober 11, 2011
Nine Minutes on Monday: The Quick and Easy Way to Go From Manager to LeaderJames RobbinsSeptember 5, 2012
The Customer Culture Imperative: A Leader's Guide to Driving Superior PerformanceLinden Brown, Christopher BrownDecember 17, 2013
What Millennials Want from Work: How to Maximize Engagement in Today's Workforce Deal, Jennifer J. Levenson, Alec January 1, 2016
The Leadership Accelerator: The Playbook for Transitioning into Your New Executive Role Kambil, Ajit January 24, 2023
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