Leadership the Barack Obama Way: Lessons on Teambuilding and Creating a Winning Culture in Challenging TimesShelly Leanne, Shel LeanneDecember 21, 2009
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health SystemJoseph MichelliMay 3, 2011
Running the Gauntlet: Essential Business Lessons to Lead, Drive Change, and Grow ProfitsJeffrey W. Hayzlett, Jim EberDecember 13, 2011
The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your CustomersReza Soudagar, Vinay Iyer, Volker HildebrandSeptember 23, 2011
Legacy in the Making: Building a Long-Term Brand to Stand Out in a Short-Term World Miller, Mark , Conley, Lucas March 23, 2018
Love is Just Damn Good Business: Do What You Love in the Service of People Who Love What You Do Farber, Steve September 6, 2019
Data Driven: Harnessing Data and AI to Reinvent Customer Engagement Chavez, Tom , O’Hara, Chris , Vaidya, Vivek October 5, 2018
Ditch the Act: Reveal the Surprising Power of the Real You for Greater Success Kim, Leonard , Foland, Ryan October 25, 2019
The Power of Mandate: How Visionary Leaders Keep Their Organization Focused on What Matters Most Stawski, Scott June 28, 2019
Exponential: Transform Your Brand by Empowering Instead of Interrupting Rosenblum, Jeff December 7, 2021
Pitch Like Hollywood: What You Can Learn from the High-Stakes Film Industry Desberg, Peter , Davis, Jeffrey February 15, 2022
No Access
Full Access
