CITATION

Gschwandtner, Gerhard. The Essential Sales Management Handbook: Your Secret Weapon to Success. US: McGraw-Hill Education, 2007.

The Essential Sales Management Handbook: Your Secret Weapon to Success

Published:  2007

ISBN: 9780071631303 0071476024
  • Contents
  • Introduction
  • Chapter 1: Hiring The Best
  • Chapter 2: Testing Potential Candidates
  • Chapter 3: Training Essentials
  • Chapter 4: Motivation Strategies That Work
  • Chapter 5: Making the Most of Sales Meetings
  • Chapter 6: Understanding and Using Awards
  • Chapter 7: Incentive Plans That Boost Performance
  • Chapter 8: Managing a Variety of Personalities
  • Chapter 9: Coaching Your Staff
  • Chapter 10: The Essentials of Team Building
  • Chapter 11: Implementing an Effective Sales Process
  • Chapter 12: Choosing and Implementing Effective CRM Technology
  • Chapter 13: A Manager’s Guide to Ethics
  • Chapter 14: The Ins and Outs of Compensation
  • Chapter 15: Best Practices in Sales Management
  • Chapter 16: Managing with Psychology
  • Chapter 17: Navigating Change Management
  • Chapter 18: Above All, Be a Leader
  • Chapter 19: Success Tips
  • Chapter 20: Test Your Skills
  • Credits
  • Index